Hear it work.
Hear how the phone would answer for five kinds of business. Each call ends with a note the owner can act on. Then walk through booking a gel manicure.
Five calls.
Pick a business, press play and read along.
Landscape design and hardscaping
Consult requested. Permits and price stay with you.
Ready · 1:14
Transcript
- Receptionist
Thanks for calling Ridgeline Landscaping. This is an AI receptionist; I'll book your consult and a person follows up if needed.
- Caller
Hi, yeah, I'd like to redo the back of my yard. A patio, and maybe a retaining wall along the slope. Is that something you do?
- Receptionist
Yes, we do landscape design and hardscaping, including pavers and retaining walls. I can book a design consult for you.
- Caller
Oh, great. Do I need a permit for the wall? And, um, what would it all cost?
- Receptionist
I can't speak to permits or structural work on a retaining wall, and I can't give a firm quote on the phone. I'll have the owner confirm that with you. For the consult, how big is the yard, and what are you hoping to end up with?
- Caller
Um, it's about a quarter acre. I want a patio for dinners, and the slope fixed so it stops washing out.
- Receptionist
Got it. A quarter acre, a patio, and the slope. I'll note that for the consult.
- Caller
Okay, one more thing. Do you do lawn care too, and are you open Saturdays?
- Receptionist
Yes, we offer lawn care and seasonal maintenance. I'll have the owner confirm the hours and the seasonal schedule. I'll put everything in with your consult request, and a person will follow up to confirm a time.
Book the gel manicure.
The nail salon caller wanted Saturday after lunch. Times come from the studio’s hours, its two technicians and the bookings already made.
- Studio
- Walk-in nail studio
- Open
- Monday to Saturday, 9 am to 6 pm
- Closed
- Sunday
- Technicians
- Maya and Leah, one client each
- Payment
- Cash or card at the studio
Choose a service
What should your phone answer?
Tell us what customers ask and which decisions stay with you.